ArcaPillow is designed to hold its shape for support, so it can feel different than a soft flat pillow at first. Most people adjust within a few nights as their neck relaxes into the contour. If you’re between positions, try it on your usual mattress and sleep posture for a few nights before judging.

Yes. The contour supports both positions—use the lower curve when you’re on your back for steady neck support, and the side contours when you roll onto your side to help prevent your head from tilting. It’s built to stay supportive even if you move during the night.

Yes. The contoured shape supports the neck gap when you’re on your side, helping keep your head and spine in a more neutral position. That means less twisting, less pressure on one shoulder, and more consistent support through the night.

All orders will be shipped within 48 hours of order confirmation. You will receive an email with your tracking number once your order has been shipped.

Standard shipping takes 5-12 working days depending on your location. We work with reliable shipping partners to ensure your order arrives safely and securely. Please note that delivery times may vary slightly during peak seasons or due to weather conditions, but we always strive to get your order to you as quickly as possible.

We offer a 30 day return policy. If you are not satisfied with your purchase, you can return it within 30 days from the receipt date of the order.

When your order ships, you will receive an email confirmation including a shipment tracking number, and a website where you can monitor the status of your shipment.

Material: Memory Foam

Pillow Fabric: Ice Silk
Pillow Shape: Butterfly

Filler: Polyurethane

Package Weight: 900g - 1000g

Pillow Height: 10cm